About Us:

Emirates Sports is the fastest growing entertainment, sports, and hospitality group in the GCC.

Our team possesses an in-depth understanding and unique expertise in designing, building, and managing professional sports and hospitality facilities.

Key Responsibilities:

• Greet and welcome guests as they arrive at the hotel reception desk.
• Efficiently check guests in and out of their rooms, ensuring accuracy in reservation details and payment processing.
• Provide information about hotel services, amenities, and local attractions to guests.
• Assist with reservations, room assignments, and billing processes using hotel management software.
• Handle guest inquiries, requests, and complaints promptly and courteously, escalating issues as needed.
• Maintain a neat and organized front desk area, including handling paperwork, mail, and phone calls.
• Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained.
• Handle guest complaints and resolve issues satisfactorily.
• Uphold high standards of customer service and professionalism at all times.

Qualifications:

• Must have Arabic and English proficiency; Additional languages are a plus.
• Must have Hotel software knowledge.
• Prior experience as a receptionist; 1-2 years of experience working in a hotel is preferred.
• Ability to work under pressure and in a fast-paced environment.
• Availability to work flexible hours, including evenings, weekends, and holidays.

What We Offer:

• Comprehensive salary package.
• Shared accommodation and meals provided.

• We appreciate the time you’ve taken to apply for this position and look forward to reviewing your application.