\u00b7 Ability to work with POS touch system.Must be organized, efficient, possess good communication skills and is service minded.<\/p>\n
\u00b7 Professionalism andimmaculate Appearance<\/p>\n
\u00b7 Menu knowledge including ingredients and awareness of all food allergies that might be noted<\/p>\n
\u00b7 Alcohol service, safety and laws<\/p>\n
\u00b7 Order taking and suggestive selling and promotions<\/p>\n
\u00b7 Food service delivery<\/p>\n
\u00b7 Service recovery<\/p>\n
\u00b7 Bank and cash handling<\/p>\n
\u00b7 Food safety and Sanitation Procedures<\/p>\n
\u00b7 Tip reporting<\/p>\n
. All employees must abide by the Tata Code of Conduct. If I have a concern about a violation or a potential violation of the Tata Code of Conduct, I must promptly report the violation following the process outlined in the policy itself.<\/p>\n
. All employees must comply with our Taj Luxury Experience Standards. Through rigorous attention to these standards, we will be able to surpass our guest’s expectations and will be able to consistently delight all of our guests.<\/p>\n
\u00b7 Must fully comply and abide by the Standard Operating Procedures (SOP’s) of the company.<\/p>\n
\u00b7 Follow proper payroll procedures such as swiping in and out for meal breaks.<\/p>\n
\u00b7 Offer guests of the enjoyable, expertly served beverage\/dining experience conforming to Taj Hotels standards of excellence for quality, professionalism and friendliness.<\/p>\n
\u00b7 Anticipate and service guest requirements before requests are necessary.<\/p>\n
\u00b7 Serve and clear food and beverage items in an unobtrusive and professional manner.<\/p>\n
\u00b7 Be familiar with the wine list and in wine and beverage service, including stemware used and appropriate garnishes (this includes flaming coffee drinks and cordials).<\/p>\n
\u00b7 Complete opening and closing side work as assigned and have all tables set according to standard.<\/p>\n
\u00b7 Present menus and explanations for all menu items as well as specials of the day.<\/p>\n
\u00b7 Present children\u2019s menus, and offer crayons and coloring book when appropriate, and describe specials.<\/p>\n
\u00b7 Utilize the hotels computer system ringing up sales, printing checks, closing checks, and completing closing readings.<\/p>\n
\u00b7 Carry trays, bus and reset tables with linen, china, glass, and silver.<\/p>\n
\u00b7 Offer after-dinner beverage by up-selling<\/p>\n
\u00b7 Ascertain a guest\u2019s satisfaction and handle any problem that may arise, informing a manager of the problem and how it was resolved or if further assistance is needed<\/p>\n
\u00b7 Handle a guest walk-out by completion of check with managers assistance<\/p>\n
\u00b7 Report any incident immediately, no matter how minor, to a manager.<\/p>\n
\u00b7 Recognize and address potentially intoxicated, disruptive or undesirable guests and follow tips training guidelines.<\/p>\n
\u00b7 Answer telephones according to the Taj Hotels\u2019 standards and take reservations or provide information regarding the lounge or any other hotel service.<\/p>\n
\u00b7 Greet each guest promptly, courteously, graciously with eye contact, a smile and a good posture.<\/p>\n
\u00b7 Recognize regular guests and greet them by their name.<\/p>\n
\u00b7 Use guest names for all guests as guest name becomes known.<\/p>\n
\u00b7 Keep the working area clean and tidy at all times.<\/p>\n
\u00b7 Respond properly in any hotel emergency or safety situation.<\/p>\n
Perform other tasks or projects as assigned by hotel management and staff.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u00b7 Ability to work with POS touch system.Must be organized, efficient, possess good communication skills and is service minded. \u00b7 Professionalism andimmaculate Appearance \u00b7 Menu knowledge including ingredients and awareness of all food allergies that might be noted \u00b7 Alcohol service, safety and laws \u00b7 Order taking and suggestive selling and promotions \u00b7 Food service […]<\/p>\n","protected":false},"author":1,"featured_media":7260,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/7257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/comments?post=7257"}],"version-history":[{"count":1,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/7257\/revisions"}],"predecessor-version":[{"id":7261,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/7257\/revisions\/7261"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media\/7260"}],"wp:attachment":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media?parent=7257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/categories?post=7257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/tags?post=7257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}