{"id":6157,"date":"2025-10-02T10:28:03","date_gmt":"2025-10-02T07:28:03","guid":{"rendered":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/?p=6157"},"modified":"2025-11-03T23:14:23","modified_gmt":"2025-11-03T20:14:23","slug":"front-office-receptionist","status":"publish","type":"post","link":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/2025\/10\/02\/front-office-receptionist\/","title":{"rendered":"Front Office Receptionist"},"content":{"rendered":"

Job description<\/span><\/strong><\/h3>\n

Company description<\/span><\/p>\n

Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.<\/p>\n

Each Rixos property pre<\/span>sents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.<\/span><\/p>\n

Job description<\/span><\/strong><\/p>\n

\u2022 Register and process check-in for all arrivals.
\n\u2022 Handle guest check-outs efficiently and professionally.
\n\u2022 Update guest information into the computer after a complete check-in.
\n\u2022 Accountable for cashiering duties, foreign exchange transactions, night audit tasks, and settlement upon guests’ departure.
\n\u2022 Handle walk-in counter reservations at all times and process call-in reservations when the room reservations section is closed.
\n\u2022 Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.
\n\u2022 Resolve guests’ complaints and requests and liaise with the department concerned to ensure immediate follow-up.
\n\u2022 Handle issuance of guest room key cards and ensure effective control for guest security.
\n\u2022 Check and convey messages, mail, and packages to guests.
\n\u2022 Assist at the information counter, foreign exchange, night audit, and business centre, as and when assigned.
\n\u2022 Have knowledge of the hotel rate codes, packages, segmentation, discounts, and how to handle each.
\n\u2022 Handle safe deposit boxes in accordance with policies and procedures.
\n\u2022 Report any unusual occurrences or incidents to the manager.
\n\u2022 Be aware of the hotel accident prevention policies.
\n\u2022 Ensure the cleanliness and neatness of the front office area.
\n\u2022 Ensure that all guests are greeted on arrival and departure of the hotel.
\n\u2022 Review log book, verify outstanding items, and follow up on pending tasks. Identify any special assignments for the day.
\n\u2022 Check hotel situation, occupancy, functions, groups, and VIPs.
\n\u2022 At the end of the shift or the day, communicate all information that the next shift needs to know for the smooth running of operations.
\n\u2022 Prepare for daily arrivals in terms of room allocations, amenities, and special requests of the guests.
\n\u2022 Maintain continuous contact with hotel guests to ensure that any problems or complaints are handled efficiently and courteously.
\n\u2022 Review and update the logbook.
\n\u2022 Check equipment.
\n\u2022 Be smart, well-groomed, and maintain a friendly and cheerful disposition at all times.
\n\u2022 Oversee the day-to-day operations.
\n\u2022 Report regularly on happenings to Assistant Front Office Manager or Front Office Manager.
\n\u2022 Follow fire procedures.
\n\u2022 Follow first aid procedures.
\n\u2022 Handle guest complaints and report to the manager.<\/span><\/p>\n

Qualifications<\/span><\/strong><\/p>\n

\u2022 University degree in hotel management, minimum 1 year in a similar role in a star hotel.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Job description Company description Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each […]<\/p>\n","protected":false},"author":1,"featured_media":6160,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-6157","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-receptionists"],"_links":{"self":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/6157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/comments?post=6157"}],"version-history":[{"count":2,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/6157\/revisions"}],"predecessor-version":[{"id":6302,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/6157\/revisions\/6302"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media\/6160"}],"wp:attachment":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media?parent=6157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/categories?post=6157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/tags?post=6157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}