{"id":5806,"date":"2025-07-29T10:08:53","date_gmt":"2025-07-29T07:08:53","guid":{"rendered":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/?p=5806"},"modified":"2025-08-21T09:03:42","modified_gmt":"2025-08-21T06:03:42","slug":"receptionists","status":"publish","type":"post","link":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/2025\/07\/29\/receptionists\/","title":{"rendered":"Receptionists"},"content":{"rendered":"
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Full description<\/span><\/h3>\n<\/div>\n
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Receptionist – EMEA<\/p>\n

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.<\/p>\n

What will I be doing?<\/b><\/span><\/p>\n

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.<\/p>\n

A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<\/p>\n

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  • Achieve positive outcomes from Guest queries in a timely and efficient manner<\/li>\n
  • Ensure an efficient reception experience for Guests, including check in\/out, and complete audit procedures, as required<\/li>\n
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments<\/li>\n
  • Demonstrate a high level of customer service at all times<\/li>\n
  • Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts<\/li>\n
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties<\/li>\n
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities<\/li>\n
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy<\/li>\n
  • Comply with hotel security, fire regulations and all health and safety legislation<\/li>\n
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems<\/li>\n
  • Follow company brand standards<\/li>\n
  • Assist other departments, as necessary<\/li>\n<\/ul>\n

    What are we looking for?<\/b><\/span>Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members.<\/p>\n

    To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<\/p>\n

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    • Previous experience in a customer-focused industry<\/li>\n
    • Completed high school certificate or equivalent<\/li>\n
    • Positive attitude and good communication skills<\/li>\n
    • Commitment to delivering a high level of customer service<\/li>\n
    • Excellent grooming standards<\/li>\n
    • Ability to work on your own and as part of a team<\/li>\n
    • Competent level of IT proficiency<\/li>\n<\/ul>\n

      It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<\/p>\n

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      • Previous experience in cash handling<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

        Full description Receptionist – EMEA A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete […]<\/p>\n","protected":false},"author":1,"featured_media":5809,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-5806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-receptionists"],"_links":{"self":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/5806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/comments?post=5806"}],"version-history":[{"count":1,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/5806\/revisions"}],"predecessor-version":[{"id":5810,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/5806\/revisions\/5810"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media\/5809"}],"wp:attachment":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media?parent=5806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/categories?post=5806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/tags?post=5806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}