{"id":5616,"date":"2025-06-16T10:07:55","date_gmt":"2025-06-16T07:07:55","guid":{"rendered":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/?p=5616"},"modified":"2025-06-15T10:52:51","modified_gmt":"2025-06-15T07:52:51","slug":"welcomer-front-office","status":"publish","type":"post","link":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/2025\/06\/16\/welcomer-front-office\/","title":{"rendered":"Welcomer (Front Office)"},"content":{"rendered":"<p><strong><span style=\"color: #3366ff;\">Company Description<\/span><\/strong><\/p>\n<p>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.<\/p>\n<p><strong><span style=\"color: #3366ff;\">What is in it for you:<\/span><br \/>\n<\/strong><\/p>\n<ul>\n<li>Employee benefit card offering discounted rates in Accor worldwide<\/li>\n<li>Learning programs through our Academies<\/li>\n<li>Opportunity to develop your talent and grow within your property and across the world!<\/li>\n<li>Ability to make a difference through our Corporate Social Responsibility activities, like Green Key.<\/li>\n<\/ul>\n<p>Job Description<\/p>\n<p><strong><span style=\"color: #3366ff;\">What you will be doing:<\/span><br \/>\n<\/strong><\/p>\n<ul>\n<li>Responsible for providing friendly, efficient and professional service to the guests for all aspects related to front office.<\/li>\n<li>To be a touch point for the guests at arrival, departure and throughout their stay.<\/li>\n<li>To offer a warm welcome to all guests and to ensure that they enjoy their stay and are being offered the finest personal service.<\/li>\n<li>To anticipate guest needs, efficiently handle cash transactions and provide guests with the highest level of service while adhering to Pullman standards.<\/li>\n<li>To monitor room status and discrepancies.<\/li>\n<li>To manage any guest complaint in a professional manner, by resolving it, making sure the guest is satisfied, and recording it in the PMS.<\/li>\n<li>To be aware of all VIPs visiting or staying in the hotel.<\/li>\n<li>To call MOD for VIP arrivals providing relevant information following Pullman VIP guidelines.<\/li>\n<li>To maintain an accurate Guest History ensuring the profiles are correctly updated and merged in order to avoid duplicate profiles and to pre-register all recurring guests.<\/li>\n<li>To properly follow all QTA and local government requirements concerning hotel guests and files.<\/li>\n<\/ul>\n<p>Qualifications<\/p>\n<p><strong><span style=\"color: #3366ff;\">Your experience and skills include:<\/span><br \/>\n<\/strong><\/p>\n<ul>\n<li>Service focused personality is essential<\/li>\n<li>Previous hotel experience is a great asset<\/li>\n<li>Prior experience working with Opera or a related system<\/li>\n<li>Good interpersonal skills, guest oriented &amp; service minded<\/li>\n<li>Sales oriented<\/li>\n<\/ul>\n<p>Additional Information<\/p>\n<p><strong><span style=\"color: #3366ff;\">Our commitment to Diversity &amp; Inclusion:<\/span><\/strong><\/p>\n<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5619,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-5616","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-receptionists"],"_links":{"self":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/5616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/comments?post=5616"}],"version-history":[{"count":2,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/5616\/revisions"}],"predecessor-version":[{"id":5676,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/posts\/5616\/revisions\/5676"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media\/5619"}],"wp:attachment":[{"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/media?parent=5616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/categories?post=5616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mlingei.ptcholombxn.com\/pukka_jobs\/wp-json\/wp\/v2\/tags?post=5616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}