Job Description

We are looking for an energetic, creative, and enthusiastic Spa Desk Associate to join the Equinox team at our Equinox Sports Club Boston location! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

Equinox can offer an innovative and forward thinking work environment, bespoke educational opportunities taught by best in class instructors and access to a committed community of members who prioritize their health and performance! Equinox ensures your success by providing everything you need and creating an environment that makes recovery a necessity rather than an indulgence.

Responsibilities include but are not limited to the following:

• Provide superior customer service to all members, prospects and guests
• Explain and educating our guests on all our different offerings
• Ensure the facilities are clean and maintained to the highest standards and are on brand
• Track inventory and order supplies
• Staff scheduling, coaching, and development
• Contribute towards the sales goals of the spa by increasing product and service sales

Qualifications

The successful candidate must have the following attributes:

• 1-2 years of customer service experience
• Minimum 2 days per week commitment required
• Must be available during weekends
• Excellent organizational, communication, problem solving, and computer skills
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry
• Must be able to multi-task
• Be able to utilize new techniques and ideas

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements.

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.