Descriptions

Greet guests warmly upon arrival, providing menus and offering assistance with seating arrangements, creating a welcoming first impression.

Take accurate food and beverage orders, utilizing point-of-sale (POS) systems efficiently while ensuring clarity and attention to detail.

Serve food and beverages promptly and professionally, maintaining a consistent pace and anticipating guest needs throughout the dining experience.

Provide knowledgeable recommendations on menu items, including daily specials, and address guest inquiries with confident expertise.

High school diploma or equivalent is required. Additional hospitality training is a plus.

Prior experience in a restaurant setting, demonstrating a solid understanding of table service protocols and guest interaction.

Possession of any relevant food safety certifications and responsible alcohol service certifications.

Minimum of 1 year of experience in a fast-paced restaurant environment, showcasing adaptability and proficiency in service.

Responsibilities

Greet customers warmly and guide them to their respective tables promptly.

Present menus and offer detailed information about menu items when asked.

Take accurate food and drink orders using an ordering system or notepads.

Communicate order details to the kitchen staff as needed, in a timely manner.

Serve food and beverages to customers in a professional and courteous manner.

Ensure that customers are satisfied with their meals and experience throughout.

Handle customer complaints or concerns professionally and escalate them when necessary.

Prepare restaurant tables with special attention to sanitation and order.

Provide detailed checks to customers and take payments accurately and appropriately.

Replenish and refill necessary utensils, condiments, or other supplies at tables.

Maintain a clean and organized work environment, adhering to health and safety regulations.

Work collaboratively with other staff members to ensure seamless restaurant operations.

Skills

Requirements

Previous experience as a waiter/waitress or in customer service-related roles.

Excellent communication and interpersonal skills for effective customer interactions.

Ability to work in a fast-paced environment while managing multiple tasks.

Availability to work various shifts, including evenings, weekends, and holidays.

Familiarity with cash register and ordering information systems or willingness to learn.

Strong organizational skills and attention to detail in a dynamic setting.

Ability to stand and walk for extended periods throughout work shifts.