Job Description

Customer Relationship Management: Build and maintain strong, professional relationships with current and potential customers to enhance loyalty and brand advocacy.

Sales Target Achievement: Work towards achieving monthly, quarterly & yearly sales targets by effectively managing the assigned route and visiting customers regularly.

Order Management: Identify customer needs, take orders accurately, and coordinate with the Sales team and logistics to ensure timely delivery of products.

Product Promotion: Actively promote the company’s flour products to increase brand awareness and drive sales within the assigned territory.

Market Development: Identify new sales opportunities in the assigned market, recommend new routes, and explore additional accounts to expand the company’s footprint.

Feedback Collection: Gather insights from customers regarding product performance, competition, and customer satisfaction, and share with the Sales team.

Merchandising and Display: Product Display and Merchandising: Ensure that all products are properly displayed and visible in customer locations according to company standards.

Stock Management: Monitor stock levels and shelf space, ensuring optimal product availability to prevent out-of-stock situations.

Promotional Activities: Execute promotional campaigns and initiatives (such as discounts, bundling offers) as directed by the Sales team to boost product visibility and sales.

Reporting and Communication: Daily Sales Reporting: Accurately record and report daily sales, customer interactions, and route coverage to the Sales Supervisor.

Competitor Analysis: Monitor competitor activity, including pricing, promotional offers, and product launches, and report findings to the Sales team.

Customer Feedback Collection: Gather and relay feedback from customers to the Sales and Product teams to improve products, services, and overall customer satisfaction.

Communication with Warehouse: Coordinate with the warehouse team to ensure timely availability and dispatch of products as per customer orders.

Minimum Qualifications: 

• High school diploma or equivalent; a diploma or certification in Sales, Marketing, or Business is preferred.

Minimum Experience: 

• Minimum 3 years of experience in sales, preferably within the food or FMCG industry. Experience in the flour or bakery products segment is an advantage.

Language Requirements: 

• Arabic: Advanced
• English: working knowledge