Housekeeping staff

Job Description

You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What you will be doing:

• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
• Ensure that guest supplies are replenished
• Ensure guests’ requests are promptly and courteously met
• Report damage or malfunction in hotel rooms using P.M.S system
• Maintain equipment in proper state of cleanliness and repair
• Daily briefings with staff at floor level
• Conduct regular room checklists
• Report unusual behavior/activities on floors to reporting line.
• Record room status in allocated section accurately
• Comply with hotel’s health, safety and hygiene policies
• Attend training sessions as required
• Fully understand the difference in guest levels (VIP) and in room categories

Qualifications

Your experience and skills include:

Warm and caring personality; previous housekeeping experience is an asset

Ability to anticipate and focus attention on guest needs, being professional and welcoming

Excellent organizational skills and time management

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.