Spa Desk Associate, Sports Club Boston

Job Description

We are looking for an energetic, creative, and enthusiastic Spa Desk Associate to join the Equinox team at our Equinox Sports Club Boston location! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

Equinox can offer an innovative and forward thinking work environment, bespoke educational opportunities taught by best in class instructors and access to a committed community of members who prioritize their health and performance! Equinox ensures your success by providing everything you need and creating an environment that makes recovery a necessity rather than an indulgence.

Responsibilities include but are not limited to the following:

• Provide superior customer service to all members, prospects and guests
• Explain and educating our guests on all our different offerings
• Ensure the facilities are clean and maintained to the highest standards and are on brand
• Track inventory and order supplies
• Staff scheduling, coaching, and development
• Contribute towards the sales goals of the spa by increasing product and service sales

Qualifications

The successful candidate must have the following attributes:

• 1-2 years of customer service experience
• Minimum 2 days per week commitment required
• Must be available during weekends
• Excellent organizational, communication, problem solving, and computer skills
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry
• Must be able to multi-task
• Be able to utilize new techniques and ideas

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements.

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.